Asia Pacific Branch: Apliu Street No.10, HONG KONG; European Branch: Rømersgade 12, 1362 Copenhagen, Denmark. Tel: Hong Kong Office: (+852)81913560 European Office: (+45)36992969 E-mail: support@kmall360.com

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I needed something to help out my parents with their laptop - they have very basic skills and need help now and then.Using this program allows me to actually see what their problem / what they are trying to do.Also, I can clean up, fire off spyware programs and defrag while they are doing other things...once I get access.I can run my normal work and flip back to their screen when other things are needed.Saves on a lot of phone frustration.
Uses P2P to reduce the hidea remote central servers load. Netstat shows random IPs connecting, so go figure, and I had it in writing from support that this is true. Also, the program takes over port 80 on your machine, which then advertises that it uses hidea remote. Anyone exploiting any hidea remote exploits then has it very easy to find you, which is hardly secure by design, is it? File Transfer is AWFUL. I will use it for remote support, but never again for file transfers of more than one or two files and only if I am really pressed to get those files. I just spent 15 minutes to track down two out of 120 files that arrived corrupt. File transfers just decided to stop randomly after a while, stating File Transfer Complete, which it blatantly was not! Issue replicable, and this is over a high-quality internet connection at both ends. I do not like having to manually check something that is extremely easy to accomplish automatically in software. It is also REALLY slow - taking control of the remote machine, making a zip file and uploading to rapidshare was quicker, and should not have been! File transfer as it is is NOT acceptable!I was going to recommend this to be purchased, but it is not worth it with these major flaws remaining - they ought to iron those right out before making a new interface. Priorities, folks!
would reccommend hidea remote to anyone having difficulty.
Very easy to sign up and use and keeps track of partner computers for quick log-on. Excellent for helping out the parents when they get stuck.......in NZ!
prodotto ottimo,il navigatore non si muove di un millimetro,anche prendendo le buche della strada.
I am very happy with this software. It is very quick and simple to use
would reccommend hidea remote to anyone having difficulty.
Excellent
hidea remote is a very great cheap software for remote controlling PC.
If you are here looking for a remote login tool then look no further. do not waste your time trying to open ports in your firewalls this works in 5 min or less.